(910) 960-2564 [email protected]

Meet Your Team

🛠️ We’re updating our team page!
More friendly faces and bios coming soon. Thanks for your patience while we give this section a little love.

Thomas Barbour

Thomas Barbour

Owner & President

 

Thomas Barbour founded Budget Rooter Plumbing Co. in January of 2000 with one goal in mind: to help people in his community solve their toughest plumbing problems with honesty and integrity. Over two decades later, his hands-on leadership and heart for service still define the company’s mission.

Interests
Thomas is a devoted husband, father, grandfather, and Navy veteran. He’s been married to Carolyn, (Budget Rooter’s corporate secretary and his lifelong teammate) for over 25 years. He enjoys grilling, smoking meat, and spending quality time with his close-knit family.

Favorite Aspect of the Job
“My favorite part of what I do is helping someone through a tough situation. If I can bring a little peace to a stressful moment, that’s a win.”

Interesting Fact
Thomas is active in the plumbing trade community and remains a proud member of the Fayetteville chapter of the PHCC, North Carolina PHCC, National PHCC, and the QSC.

Josh Watson

Josh Watson

Service Technician

 

Josh has been part of the Budget Rooter family since July of 2014, bringing over a decade of hands-on expertise to the team. His extensive knowledge in drain cleaning and uncanny ability to track down hard-to-find parts make him an invaluable asset on even the trickiest jobs. Whether it’s a routine service call or a commercial emergency, Josh is known for his persistence; he simply won’t stop until the problem is solved.

Interests

Josh is passionate about his family and loves spending time with his wife Holly (our Office Manager), their son, daughter, and two cats. Outside of work, he enjoys comics, video games, and rocking out at concerts.

Favorite Aspect of the Job

“The best part of my job is knowing I can bring real relief to someone who’s been dealing with a problem for way too long. I get to fix things that matter.”

Interesting Fact

Josh is the go-to shark trivia master in his house, and yes, even the kids test him on it.

Holly Watson

Holly Watson

Office Manager

 

Since joining Budget Rooter in 2015, Holly has been the heart of our operations. As Office Manager, she wears many hats—dispatching, coordinating, solving problems, and keeping the wheels turning every day. Her dedication, creativity, and behind-the-scenes leadership help ensure our customers receive prompt, personalized service.

Interests

Holly is deeply devoted to her family. She and her husband Josh (a longtime Budget Rooter technician) are raising their son and daughter together—with two cats rounding out the household chaos. She loves creating meaningful moments with her kids, reading, and bringing order to the daily madness of business and parenting life.

Favorite Aspect of the Job

“My favorite part of my job is when the job is completed, and our customer is happy. I feel like we’ve saved the day.”

Interesting Fact

Holly is proudly left-handed—and still manages to navigate this right-handed world like a boss.

Aaron Barbour

Aaron Barbour

Plumber's Helper / Janitor

 

In June of 2019, Aaron Barbour joined our Budget Rooter team as a janitor and assistant to our plumbers. Being only a junior in high school, Aaron is a young and determined member of our team, dedicated to excellence!

Interests

Aaron loves hanging out with his friends, not only at school, but also with his fellow Boy Scout troops. He is currently a Life Scout in Troop 600, but he is looking forward to soon receiving his Eagle Scout ranking.

Favorite Aspect of the Job

The experience he receives from being out working on the field.

Interesting Fact

Aaron used to be a dancer!

Customer Reviews

"This company deserves 10 stars. We had clogged drains and our toilets were backing up. We called and they came out the same day. Very professional and polite. Great Job! Highly recommend Budget Rooter to anyone needing a plumbing company. Love working with local hometown businesses." -  Sheila S.

"This company was extremely professional and helpful, and I will go back to them every time. I had to move out of state and rent out my home as I can't afford two mortgages. There was a plumbing issue, and another company was charging $60 just to come out and see what the problem was, not including the amount to fix the issue. ... They were able to come out for a non-emergent issue within 2 days, and kept me informed every step of the way. They now have a repeat customer if I have plumbing issues again." - Steven T.

"Fast and professional! I called on a Thursday evening and they asked me what time I'd be available for the estimator to come out and we quickly scheduled a time before 2 PM the FOLLOWING DAY! They called me at 7:30 AM and told me the estimator was on his way...in 30 minutes he was here and very helpful! He found out what was wrong with my toilet, gave me an estimate and when I agreed to the price he began working on it. My toilet is fixed for a great price and if I need a plumber again, I'll call Budget Rooter!!! I got my issued fixed within 24 hours, that rocks! Thanks guys!" - Caitlin Y.

"I had this awesome company do some work for 2 of my Landscaping Customers a few years back and they handled the job in a timely and very efficient manner. This Veteran owned Business knows Plumbing and Ethics!!" - Charles W.

"Bob arrive at our house on time. He repaired our gas line leak quick, and professionally. I very highly recommend this company" - Gregory S.

"Just had my toilet replaced. They found the right one i wanted and did an outstanding job. Plan to have them do more jobs in the future. Highly recommend!!" - Debra R.

"The service was GREAT!! From the time we called to make the appointment to the time that service was completed. I am totally happy with this company. Will call again if needed. Thanks so much for EXCELLENT SERVICE!!" - Temeka R.

Please submit the form below and we will reach out shortly.

15 + 5 =